Regional San customers pay a monthly rate for wastewater
conveyance and treatment services. Instead of receiving a
separate bill, our monthly charge appears on customers’ sewer
collection utility bill.
In order to buy into Regional San’s wastewater conveyance and
treatment system, builders, developers, and industries pay impact
fees to connect. The amount of fees required depends on a number
of factors, including location of parcel, use of parcel, and
characteristics of wastewater being discharged. In
addition, there are various programs or options available that
can affect when and how payments are made for fees. See the
Regional San Consolidated Ordinance for
Service levels are high-level measures that reflect how
well Regional San is meeting its mission from the perspective of
its customers. In other words, service levels measure what our
customers get from Regional San for the money they pay. Check
out each of the service levels to get complete descriptions
of what each one measures (just click on the graphs for enlarged
Each year, Regional San develops a comprehensive report of key highlights of our accomplishments for the prior year, along with challenges and objectives for the future. Check out our latest State of the District Report to learn about the important goals we’re busy working toward!
Regional San’s current 10-year Strategic Plan provides a guiding
organizational blueprint for the years 2016–2026.
The plan confirms Regional San’s Vision and Mission as a public
utility dedicated to high-quality service and environmental and
financial sustainability, incorporating sustainability principles
and effective resource management to minimize Regional San’s
The plan also outlines the specific goals, objectives, and work
plans Regional San will pursue to move the organization to where
it needs to be in 2026.
It is Regional San’s goal to provide the public with timely
access to its public records. Learn more about our public records
and how to request them:
What is a Public Record?
The California Government Code defines public records as, “…any
writing containing information relating to the conduct of the
public’s business prepared, owned, used or retained by any state
or local agency regardless of physical form or characteristic.”
For example, public records can include, but are not limited to,
papers, books, maps, charts, photographs, audiotapes, videotapes,
and information stored on a computer.
How is public access to Regional San’s records ensured?
The California Public Records Act (PRA) (GOVT.
CODE §§ 6250 – 6276.48) is designed to give the public access
to information in possession of public agencies. Section 6250
articulates a policy of broad disclosure and provides that
“access to information concerning the conduct of the people’s
business is a fundamental and necessary right of every person in
this state.” To implement that right, Section 6253 provides that
“every person has a right to inspect any public record,” subject
only to the express limitations contained elsewhere in the PRA.
With the passage of Proposition 59 in 2005, this statutory right
is now an express constitutional right.
Governor Brown approved SB 272 in October 2015, adding section
6270.5 to the California Public Records Act (the “Act,”
Government Code Sections 6250-6276.48). Section 6270.5 defines an
enterprise system as a software application or computer system
that collects, stores, exchanges, and analyzes information that
the agency uses that is (1) a multi-departmental system or system
that contains information collected about the public and (2) a
system of record.
Thank you for visiting Regional San’s website. Regional San is
committed to protecting our customers’ privacy and does not,
without your knowledge and permission, collect personal
information about you or regarding the reasons for your visit.
Regional San will not resell or distribute any site-visitor data.
Unless you voluntarily provide personal information to us when
inquiring about or requesting specific services, we will not ask
you for, or track, any personal information for any purpose.
Regional San is committed to to providing a website that is
accessible to the widest possible audience, regardless of
technology or ability. If you’re having trouble accessing
information on this site, or if you would like to bring a site
issue to our attention, please send us a message.
PDF Files: PDF files on this site require Adobe
Acrobat Reader, available as a free download.